Delivery time ans shipping costs
1) Items ordered online are shipped within 72 hours out from our warehouse of the online store.
Delivery methods: by Colissimo, Specialized Carrier and DHL.
Note: shipping costs are your responsibility and depend on the chosen method of delivery.
If a problem with your order, you can contact the after-sale service YAZBUKEY by a mail [email protected] or by the “contact” section of the site.
Some sellers offer warranties, you will turn to the manufacturer for defective products.
If the product is delivered to you is not for you: you can retract within seven days. Once your application is taken into account, the return is in 5 days. Shipping costs are your responsibility.
2) Please note that if your delivery address is outside the EU, you will be subject to import duties according to your custom law and regulations
3) Deliveries should be checked for the conformity by the buyer immediately upon receipt of the goods. In case of apparent defects, the buyer shall inform the seller on a delay time of 2 days before the time of delivery and the seller will provide a return number for the buyer. Any other complaints concerning cannot be accepted if they do not reach the YAZBUKEY’s premises within 5 days after delivery. In any case, every returned item must be subject to the commercial department’s prior approval, and shall not be accepted unless they explicitly agreed upon in writing by the seller.
4) Late returns for orders placed on our e-shop www.yazbukey.com
An RMA number must be requested within 2 days from the date you receive your order. You must return your item within 2 days of receipt of this issue.
Returns
5) YAZBUKEY’ RETURN has introduced simplified procedures to ensure procurement and allow you to return your product in the best conditions, including:
If it does not fit you and you want to exercise your right of withdrawal by making a request to return.
If your product does not comply with the one you have ordered (model, color, shape) during the sale.
We accompany you through your return step to ensure a simple and reliable monitoring.
Invoices
6) Invoices are payable to YAZBUKEY account immediately before receiving the order confirmation. YAZBUKEY reserves the right to postpone delivery should the buyer not comply with his payment obligations. Further YAZBUKEY is released from all and any obligations as long as due payments have not be honored. Delivery will be confirmed with order and payment confirmation.
7) All invoices are payable in Euro’s at YAZBUKEY’s registered office, PayPal option with the bank account specified by YAZBUKEY: Bank pieces of information: BNP PARIBAS, 16 boulevard des Italiens 75009 Paris - company : YAZBUKEY account name: yazbukey - BNPAFRPPXXX - account number: 00010078944 - iban: FR76 3000 4021 5000 0100 7894 416.
